How to hire an amazing manager … or 2!

I get asked all the time how I got so lucky to have my two amazing managers, Emily and Christina. Um … it’s not really luck.  It was a business decision to hire both of them full-time and give them their current responsibilities to help run my business.

Wish you had an amazing manager?  Stop wishing and start acting!  Today, we’ll talk about when you know it’s the right time to hire a manager, and how to create a plan to find your own amazing manager.  Are you ready to hire your own amazing manager?  Not sure? Download the How to Hire An Amazing Manager Cheat Sheet here.

Here are some resources we talk about in the podcast:

She’s On Her Toes: How I Started A Business, Expanded It, Almost Lost It, And Got Back On My Toes: Did you know I wrote a book?  Whether you’re new to the podcast or have listened since the beginning, reading the book is a great place to start when thinking about creating a hiring process, hiring a team, and working on your own leadership skills.  Effective management isn’t reserved for those with an MBA.  Leadership can be taught–you’ve just gotta apply the fundamentals and you’ll reach your business goals.

DISC Personality Test:  I am really into self-awareness and understanding what drives my employees, so we’ve all taken DISC personality tests to make sure we know how to communicate and work together as a team.  When you hire a manager, it’s really important that you can work together in harmony–taking the DISC personality profile tests can ensure you’ll hire someone with the right behaviors and skills for the position.  And, as a bonus, you’ll know how to effectively communicate with them.

Rocket Fuel: The One Essential Combination That Will Get You More of What You Want From Your Business: Taking self-awareness to the next level … Rocket Fuel explains that every business needs both a Visionary and an Integrator.  As the owner, you should take on the role of Visionary.  And … that leaves your manager to be the Integrator.  Find out if you’re a Visionary or an Integrator by taking the assessments here.

Grab that How to Hire An Amazing Manager Cheat Sheet here.

Listen to the podcast on Apple Podcasts, Google Podcasts, Spotify and 7 other platforms.

Follow me on Instagram and see what I’m working on in my business each day @shesonhertoes

I’m super-passionate about leading and managing my hardworking team.  Check out my courses How To Hire A Rockstar Team and 5 Days to Time Freedom to keep developing your leadership skills.

 

 

Podcast Episode 14: Ask Carolyn Anything

What if you could find out what your boss is really thinking? Yikes! Too scary?!

This week, the tables are turned and Emily and Christina will be asking me all the questions … including what I did before opening my Pure Barre studios, what I’m most proud of accomplishing in my business, and which one of them is my favorite manager. Just kidding!

But I did share something that I really didn’t want to reveal. What is it? You’ll have to listen to find out!

This week’s episode is sponsored by my online courses. If you are ready to hire a team and create a hiring process tailored for your business, then check out How To Hire A Rockstar Team, which walks you step-by-step through the exact same hiring process that I use. So, I know it works!

And … I just created a course, 5 Days to Time Freedom: Find More Time in Every Day to Do What Matters Most. If you find yourself saying “I never have enough time” or “Where is all my time going”, then this course is for you!

Find out more here: coursecraft.net/u/shesonhertoes

Podcast Episode 8: How to Hire A Rock Star Team, Part 2

We talked so long last week about how to hire a great team, that we split the discussion into two parts.  Join us for the second half of our discussion on how to hire the right team of employees for your business …

If you’ve already read the book, She’s On Her Toes, you’ll remember the definition of a fitness business, but let’s just refresh:

“A fitness business is a commercial, profitable enterprise that can be run without you so you can be a role model in the health and fitness community you are creating.”

To get your business to run without you, you’ll have to be a true leader and create the vision, mission and culture for your employees to follow.

Taking the time to write your business Vision, Mission and Culture statements is the most valuable process you can complete when it comes to building a team because it establishes clear parameters for who you want to hire. If a candidate you interview doesn’t agree with any part of your Vision, Mission and Culture statements, then they aren’t a good fit for your business.

It’s great to talk about why it’s important to hire a great team … but … how do you actually go about hiring these amazing individuals?

Did you know I have an online course, How to Hire A Rock Star Team?  Yep!  I do!

The course is a comprehensive, step-by-step plan to create your own hiring process.  There are 15 lessons complete with videos, audio lessons, and worksheets.  This is the exact same process that I went through to create my own hiring process, so I know it works.  It’s the exact same process that I use today when I’m looking to interview or add a new member to my team.

In the course, you’ll learn how to create an environment that attracts only the RIGHT employees to work in your business.  You’ll also create a complete hiring process including how to:

  • Write an exciting job description
  • Post a killer advertisement
  • Conduct the perfect interview
  • Ask the right interview questions

I talk non-stop about how hiring the best team is literally THE MOST IMPORTANT THING you can do for your business.  It is!

In fitness (and most membership-based businesses), you can’t promote yourself to a successful business.  Meaning, even if you had the most awesome deal or promotion, it will be a total flop, if you don’t have the right team to sell and deliver an incredible experience to your prospective clients.

It’s all about the experience!  Who offers the best experience?  The best employees!  That’s right, people provide the best experience.  Not promotions!

And how are you, the over-worked and over-whelmed small business owner supposed to do it all?!  You can’t. This is why it’s so important to hire the right team to help you out.

While the course is designed for fitness studio owners, the same principles apply to any small business owner and even some large business owners.

Be sure to check out the amazing bonus materials … they might just be better than the course itself!  And … I also have a list of THE BEST interview questions to ask to hire the right employee.  There are some questions that I use specifically to hire for my fitness studios.

Click here to purchase:  How to Hire a Rock Star Team

Click here to listen to the She’s On Her Toes Podcast on iTunes or Apple Podcasts

Build A Better Business 5 Day Challenge

As business owners, we wear a lot of hats—CEO, Director of Marketing, Scheduler, Head Janitor, Costco Supply Shopper—the list goes on.  But seriously, can someone please let me retire from IT Specialist?!

Do you find yourself exhausted at the end of each day … but haven’t made a dent in your to-do list?  Does it seem like you’re working just to pay American Express?  Are you on the verge of massive burnout?  #beenthere

Then, the Build A Better Business 5-Day Challenge couldn’t have come at a better time for you!  The Challenge starts, Monday, May 14th!

Oftentimes, as busy business owners, we are so focused on the day-to-day and getting our massive to-do lists complete that we fail to recognize if all this work we’re doing is really moving our businesses forward.

What do I mean by that?  Well … if you’re doing lots of things, that doesn’t necessarily mean your business is benefiting.  In fact, you might be doing your business more harm than good by doing everything yourself and not delegating work to others.

Yep.  It’s time to take a cold, hard look at how you can build a better business over the next 5 days and whether it’s time to hire an employee to help you take your business to the next level.  Each day, I’ll walk you through a quick, mini-lesson, on how to become more effective and efficient in your business.  You’ll spend about 15 minutes each day making some small improvements—these are the exact steps I took before I took a big leap forward and hired enough employees to help me run my business.

The Challenge starts Monday, May 14th.  Here’s what you can expect over the 5 Days …

Day 1: Find the Remedy to Never Having Enough Time  

I’ll show you how you can easily and quickly determine where you’re spending your time. This is gold!

Day 2: Prepare for Change

Even after 1 day, you’ll be ready to make a change to build a better business.  I’ll walk you through how to plan and prepare.

Day 3: Create the Right Business Environment

“If you build it, they will come.”  Right?! Yes!  I’ll help you get started on an important step before considering hiring a new employee.

Day 4: Double Down on Extra Time

At this point, you will have extra time.  I know it seems too good to be true!  I’ll help you determine the best way for you to maximize your priorities as a business owner.

Day 5: Design Your Ideal Day

No explanation needed!  You’ll create your ideal schedule and I’ll give you the tools to actually make it happen. #forreal

Completing these 5 steps was a huge eye-opener!  And … totally transformed the way I worked in and on my business.

All you need is about 15 minutes each day for the 5 days starting Monday, May 14th.  Are you ready to build a better business?  Are you in?!

I’m in! I want to Build A Better Business!

Click here to receive access to a special Challenge Google Drive with each day’s quick, mini-lesson.  Remember … you’ll only spend about 15 minutes each day building your better business.  I’ll also be on Instagram Live at 6:00 AM EDT to walk you through the steps.  6:00 AM!  I know, but it will be great to start the day off thinking about all the good things you can do to make your business better … and it was the only time that I could consistently join you for these messages all week.  For you night owls … just watch the videos later in the day.  No big deal.  Follow along @shesonhertoes on Instagram.

Click here to gain access to the Google Drive with all 5 mini lessons to Build A Better Business!

How to Hire Amazing Teachers for Your Fitness Studio

If you’re a regular reader of this blog, you have hopefully gained an appreciation for some of the unique opportunities and problems of owning a boutique fitness studio.  One of the most obvious from a management perspective is that you need to hire and build your team with individuals filling two main roles: sales/customer service and teaching.

Since both of these roles demand entirely different skill sets, this can be a challenge.  There are like a zillion books, courses, and articles on how to hire and train someone in a sales role.  However, there isn’t much out there to guide you as you seek to hire amazing teachers.  This is super unfortunate, because training a teacher is a huge investment of both your business’ time and money—both of which are extremely valuable!

Because of this large up-front investment, hiring teachers can be risky, especially since you don’t really know how long they’ll be under your employment.  Teaching fitness is often a side gig for many, and myriad factors can impact a teacher’s availability, including change in life circumstances, change in job, or a move out of town, just to name a few.

In my book, She’s On Her Toes: How I Started A Business, Expanded It, Almost Lost It, And Got Back On My Toes, I explain my hiring process from start to finish and discuss why it’s imperative to create the culture of your business before your employees do it for you.  As discussed in the book, your employees will have all kinds of ideas about what the culture of your business should be—and they are usually bad ideas—so you have to step in as the leader of the organization and define the culture from the top.

Click here to buy the book

In my course, How to Hire a Rock Star Team, I walk you through how I created my hiring process and take you through each step.  It’s a comprehensive process and after completing the course, you’ll have your own hiring process complete with an exciting job description and killer ad.  And perhaps more importantly, you’ll know where to place that ad, how to conduct a great interview, and how to ask the right interview questions.  The best part … once you’ve created a hiring process, it’s yours to keep.  You can use it over and over again, every time you need to grow your team.

Click here to check out the course

But … many of you have been asking how I hire teachers, which neither the book nor the course specifically discussed … until now!

I recently sat down with my manager, Emily, and one of my longest-serving teachers, Traci for a video discussion on how to hire amazing teachers.

She's On Her Toes Platform Training

I love this picture from a training–Emily, Traci and I are all in it.

We talked about what makes an amazing teacher and how to identify those qualities in an interview.  We also talk about how to take a good teacher to great, as well as how teachers can stay motivated to keep learning and improving.  Finally, we share one thing that almost all of our teachers have in common—where we found them—it almost seems like we cracked the secret fitness teacher hiring code.  If a potential teacher candidate has this on their resume, I will always make time to interview them.

And this video is now part of a new Bonus Section of the course!

The new How to Hire a Rock Star Team Bonus Materials include:

  • Access to a Private Facebook Mastermind Group (if you want)
  • How to Hire Amazing Teachers Video Roundtable Discussion

It occurred to me that some of you would prefer to ask questions in private outside of a Facebook group, so I’ve also added 2 chances to meet with me directly to help you grow your team including:

  • 30-minute video call with me to fine tune your ad
  • 30-minute video call with me to fine tune your interview questions

You’ll have to check out the course to watch the video … But, our big takeaway from the discussion was that hiring a teacher or someone for a creative role isn’t much different from hiring for a more traditional sales/customer service role.

Making sure that each and every new employee you hire is a fit for your business’ culture is THE most important thing to ensure their success in your organization.  As the owner of a fitness business, you want to look for characteristics and values in your potential teacher candidates, and the teaching just falls into place—with a lot of practice, of course!

I hope you’ll check out the course and utilize all the amazing new Bonus Materials—it was so fun to create the video with Emily and Tracy!

I am super passionate about my team and working together to grow our studios and create an amazing client experience.  That’s why I created the course, because every fitness studio owner should have a great team and a great business.  It takes a lot of work, but once you build the foundation, it makes owning your business more rewarding and frankly, more fun!

Click here to buy the book, She’s On Her Toes: How I Started A Business, Expanded It, Almost Lost It, And Got Back On My Toes

Click here to learn more about the course, How to Hire a Rock Star Team